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备件与客服

备件与客服

履带式作业平台的备件与客服

面向全球的客户服务

除生产活动外，Almac还从事为其客户提供履带式升降机的备件和技术服务。这种服务由一支高度专业化的团队管理，致力于更好地满足各种需求。

备件服务如何运作？

Almac为持续运行的迷你型剪叉履带式升降机提供备件服务，这得益于备件齐全的仓库，能够确保任何物品的运送：

  • 快速高效；
  • 世界各地。

另外，先进的信息管理确保了与意大利和境外所有经销商直接联系。

 

全球客服

Almac提供面向全球高空作业平台的密集客服网络，其由高素质人才组成，能够进行全面又及时的排解。对于Almac而言，减少履带式升降机的停机时间是确保向其客户提供可靠而实用服务以满足各项需求的主要目标。

对不起，此内容只适用于美式英文，意大利文，德文，欧洲西班牙文和法文。 For the sake of viewer convenience, the content is shown below in this site default language. You may click one of the links to switch the site language to another available language.

What does the Almac warranty cover?

Almac offers a 12-month factory warranty for crawler scissor lifts, which covers:

  • Manufacturing defects
  • Operational faults
  • Faults in the manufacturing materials

The warranty is valid from the effective date of delivery to the final customer. Specifically, the warranty covers the repair of hydraulic and/or mechanical type faults caused by unexpected and accidental defects in one or more components. The warranty service is valid and is recognised at all localised dealers and/or Almac Italia authorised service centres throughout the territory.

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