DELIVERY
Delivery, Training and Support
At AlmaCrawler, we believe that exceptional service goes beyond the production of high quality machines, but our aim is to provide our customers with complete support, from the first commissioning to the entire life cycle of the platform.
Transport and delivery of machines
Our logistics network enables efficient worldwide delivery of all AlmaCrawler products. Our dedicated logistics team ensures safe and timely transport with real-time tracking throughout the journey.
Professional Training
Authorised technical specialists provide comprehensive training in the use of AlmaCrawler machines.
- Detailed operational training
- Safety features and procedures
- Essential maintenance requirements
- Practical demonstration of all machine functions
- Hands-on testing with customer operators
- Introduction to the functions of the MyAlmac
Warranty Protection
AlmaCrawler offers a 12-month warranty on all equipment, covering manufacturing defects, operational problems and material defects. This warranty includes the repair of hydraulic and mechanical failures caused by unexpected component failures and is provided through our worldwide network of dealers.
Ongoing Support
Our commitment to customer success continues long after delivery. Through our MyAlmac platform and global service network, we offer:
- Remote technical support
- Regular maintenance services
- Rapid response to service needs
- Spare parts supply
- Software updates
For detailed information on our delivery process, training or to arrange a demonstration, please contact us. Our team is ready to provide personalised support tailored to your specific needs.