PARTS & SERVICE
Customer Support and Spare Parts
In AlmaCrawler, we complement our innovative machines with comprehensive after-sales support to ensure high performance and reliability throughout the entire machine lifecycle.
Complete Spare Parts Service
Our logistics center stocks original spare parts for the entire product range, from aerial platforms to material handling equipment.
We guarantee fast worldwide shipping and direct connection with our global dealer network.
The MyAlmac digital platform optimizes our spare parts service, offering customers easy access to catalogs, spare parts consultation and real-time order tracking.
Global Support Network
Our highly qualified technicians provide comprehensive support through:
- Remote diagnostics via MyAlmac
- On-site technical assistance
- Periodic maintenance programs
- Emergency interventions
- Operator training and certification
This multi-level support system significantly reduces equipment downtime, ensuring our customers maintain optimal productivity.
What does the Almac warranty cover?
Almac offers a 12-month warranty, which covers manufacturing defects and operational failures.
The warranty service is available through our worldwide network of authorized dealers and service centers, ensuring constant support wherever our machines are used.
This comprehensive approach to service and support demonstrates our commitment to customer satisfaction and the reliability of our machines, and strengthens AlmaCrawler’s position as a trusted partner in the access and material handling sector.